Billing on web vs mobile

Rule of thumb: manage your subscription where you purchased it.

Web (Stripe)

If you upgraded on app.doortrackr.com, billing is through Stripe. Use Account Settings → billing / customer portal to change plan or cancel.

iOS (App Store)

Purchases made in the iOS app are managed in Apple’s subscription settings / App Store.

Android (Google Play)

Purchases made in the Android app are managed in Google Play subscriptions.

Switching platforms

Your Doortrackr data syncs across platforms, but store billing does not automatically move between Stripe and IAP. If you need help reconciling, email support@doortrackr.com.