Help manual
How to use Doortrackr on web, iOS, and Android. Use the topic list to jump to any guide — it stays available while you read.
Getting started
- What is Doortrackr?Learn what Doortrackr does for small landlords — and what it intentionally does not do.
- Create an account and sign inHow to sign up for Doortrackr and sign in with password or magic link.
- Your first property, receipt, and income entryA quick path from empty account to your first property, expense, and rent payment in Doortrackr.
- Web vs iOS vs AndroidWhat syncs across Doortrackr platforms and which features are web-only.
- Help FAQShort answers to common Doortrackr questions about features, plans, and platforms.
Account & sign-in
- Password and magic linkHow Doortrackr sign-in works today: email password and magic link (OAuth is not available yet).
- Reset your passwordHow to reset a Doortrackr password from the login screen using the email link.
- Manage sign-in methodsAdd or change password and magic link sign-in on your Doortrackr account.
- Account settings and deleting your accountUpdate profile details, billing preferences, and how to permanently delete your Doortrackr account.
Dashboard
Properties & units
- Add and edit properties and unitsHow to create rental properties, set property types, and manage units in Doortrackr.
- Mark a property as soldKeep tax history after a sale by marking a Doortrackr property sold instead of deleting it.
- Delete a propertyHow deleting a property frees a Doortrackr plan slot and when to prefer Mark as Sold instead.
Jobs
Receipts & expenses
- Add a receiptHow to log a rental expense in Doortrackr with photo or PDF, Auto Analyze, and Schedule E category.
- Receipt categories, vendors, and JobsHow Schedule E categories, vendors, and Jobs work together on Doortrackr receipts.
- General and unassigned expensesHow Doortrackr handles expenses without a property and how they allocate across rentals in reports.
- Receipts list, filters, and viewsFilter and scan Doortrackr receipts with property filters and card vs spreadsheet views on web.
Income
- Add incomeHow to log rent and other rental income by property and unit in Doortrackr.
- Income categories (presets and custom)Use Doortrackr preset income types or create custom categories for landlord income.
- Security depositsWhy refundable security deposits are not income in Doortrackr until forfeited.
CSV import
Reports & tax
- Schedule E reportsHow to read Doortrackr Schedule E summary tables by property, year, and filters.
- Jobs Summary reportUse the Jobs Summary to review project-grouped expenses for repair vs capitalize discussions.
- Export CSV and PDF Tax ReportDownload Doortrackr CSV exports and generate the PDF Tax Report for your accountant.
Plans & billing
- Plans: Free, Plus, and ProDoortrackr pricing tiers are based on property count — jobs and entries stay unlimited.
- Billing on web vs mobileManage Doortrackr subscriptions in Stripe on web or in the App Store / Google Play on mobile.
- Property limit and paywallWhat happens when you hit your Doortrackr property limit and how to upgrade or free a slot.
Troubleshooting
Need a person? Contact support.